Not sure about the last review, but my experience was excellent. They were extremely helpful (thanks Karen!) went above and beyond what other stores would do to help out including sending the diamond I picked out to GIA for grading and I got an excellent deal. I will do more business with them. Customer service goes a long way.
Outstanding customer service. The folks here went out of their way to help me find what I was looking for and made me feel at ease about everything. Very cooperative manager and sales staff. I recommend them all the way.
I'd never go anywhere else for any kind of jewelry. They have received awards for their honesty and business ethics. Once they quoted me a price on a diamond and then later discovered that the diamond was bigger and better quality than was apparent when we first looked at it. They stood by their quote, losing quite a bit of money in the deal. If you want a flashy jewelry store who overcharges you, go somewhere else. If you want a store that offers a full line of precious metals, gems, and stones, and is a fun shop to browse, go here. I find them to be very honest. I have given some of the most beautiful gems to family members and have been able to afford it--something I couldn't do at flashy store. You always pay for flashy. Instead, pay for diamonds. I LOVE this store.
I love shopping here. I always go to this store for jewelry. They are very friendly n helpful as well as patient. When we moved here we looked for a jeweler and came acrossed this store. All our experiences have been great. I would strongly suggest shopping here
Gem Shop is a US Jewelry Store based in Rockton, Illinois. Gem Shop is located at 110 W Main St, Rockton, IL 61072, USA.
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